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Getting Help & Support


Before contacting support, we recommend you check the Frequently Asked Questions (FAQ) to see if your question has already been answered.

If you believe you have found a bug with Icon Map Pro, we suggest checking whether your issue has already been resolved with the latest version of Icon Map Pro available to download from the releases page. Ensure you follow the instructions to put Power BI Desktop into Developer Mode to ensure the correct version of the visual is loaded, as otherwise the current version in AppSource automatically overrides visuals imported from files. If you are still having issues, please do contact support.

For Icon Map Pro support, please email